We are currently experiencing unprecedented shipping delays company-wide due to extenuating circumstances for reasons that include: large order volume and staff shortages. All orders being currently being processed, however, our processing times have been extended 7-20 days. We have received a large volume of emails, as well. We understand the frustration that is happening and want to take care of you. Please email kmcustomerservice@outlook.com for an order update. We are also including bonus thank you gifts in all orders to show our appreciation for your patience. Our online store is currently being updated! We will reopen on 4/26/21